How many times have we heard the phrase ‘The customer is always right’? For many bosses, that’s a promising mantra that will move them up the corporate ladder like a few lucky rolls in a Snakes and Ladders boardgame. But for the employees? It’s a slippery slope which, more often than not, leaves them navigating punishing dichotomy with no good outcome. However, sometimes workers get caught between a rock and a hard place which leaves them no other choice but to prove to their senseless managers, at whatever the cost, that the system needs some restructuring.
As deli worker u/SpoodsMcBeef tells in his riveting story, the whole mess began after a very late customer demanded to be served right before closing. Having been following his strict sanitization and overtime protocols, the employee politely refused. As a natural chain of events, this being the 21st century, a negative Google review and the manager’s outrage followed.
Seeing no other option but to oblige to management’s contradicting demands, the author of the story got to work and did what he was told. Did that satisfy his superiors? No. But some good ol’ malicious compliance made sure that from there on out, this deli will make some exceptions when serving late customers.
Sometimes the only way to show your boss there’s a gap in their ‘Customer is always right’ logic is to make their wallets bleed
Image credits: Kyle Mackie (not the actual photo)
And what’s a better way to do that than blindly following their orders
All folks agreed that businesses like this deserve nothing else
The post Boss Demands Deli Worker To 'Serve All Customers And Fill All Shelves No Matter' What, Regrets It The Next Day first appeared on Bored Panda.
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